Faq

General

Cancellation Policy

Your appointment time is reserved exclusively for you. If you need to cancel or reschedule, please provide at least 24 hours' notice.

Cancellations made with less than 24 hours' notice will result in the forfeiture of your $50 deposit.
No-shows will also result in the loss of your deposit.

Thank you for understanding, as this policy helps ensure I can accommodate all my clients efficiently.

How to Prepare for Your Massage Session

To ensure you get the most out of your session, here are a few tips to help you prepare:

Arrive Clean & Comfortable

A quick shower before your appointment helps you feel refreshed and enhances your massage experience. Wearing loose, comfortable clothing can also make it easier to relax before and after your session.

Hydrate

Staying hydrated is key to supporting your body’s natural healing process. Feel free to bring a water bottle, though I also provide water for all clients.

Give Yourself Time to Unwind

Try to arrive a few minutes early to settle in and shift your mind into relaxation mode.

Communicate Your Needs

Whether you have specific areas of tension, prefer a certain level of pressure, or have any concerns, let me know so I can tailor the session to your needs.

Avoid Heavy Meals & Caffeine

A light snack beforehand is fine, but eating a heavy meal or consuming too much caffeine right before your session may make it harder to relax.

Turn Off Distractions

Consider silencing your phone to fully immerse yourself in the healing experience.

By following these simple steps, you’ll be able to fully enjoy the therapeutic benefits of your massage. I look forward to helping you feel your best!

Privacy

Do you offer online therapy sessions?

Yes, Sunshine Mind offers online therapy sessions for those who prefer or require remote services. Our online sessions are conducted via a secure and confidential platform, ensuring your privacy and convenience.

How do you ensure client confidentiality?

Client confidentiality is of utmost importance at Sunshine Mind. We adhere to strict privacy policies and use secure, encrypted platforms for all our sessions and communications. Your personal information and therapy details are kept confidential in accordance with legal and ethical standards.

Can I access my therapy records?

Yes, you have the right to access your therapy records. We maintain detailed records of your sessions, which you can request at any time. These records are protected and released only with your consent or as required by law.